Delivery

Supporting You in Global Logistics and Customs Processes

CIF / FOB / EXW delivery options for all shipments

Project-based loading planning and container optimization
Complete documentation with customs papers, CE, and certificates of origin
Sea, road, and multimodal transport solutions
Continuous traceability: loading time, estimated arrival, delivery confirmation

WHAT IS CIF DELIVERY?

CIF stands for Cost, Insurance, and Freight. It is one of the international trade delivery terms, indicating that the seller covers the cost of the goods plus transportation and insurance expenses.

In other words:

The seller delivers the goods to the port,
Organizes and pays for transportation and insurance,
The buyer pays only the price including the cost of goods + freight + insurance.

Get info from our experts Mon - Fri 08:00 - 18:00

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Support

After-Sales Technical Support

We're with you even after your product is installed
Our technical experts are always by your side during post-production installation, maintenance, and development phases.

SCOPE OF SUPPORT

On-site installation teams (optional service)
Online assembly support, installation guides, and videos
Rapid response to spare parts and additional module requests
Planning support for updates or modifications required by buildings
Providing technical service hotline and email support

With Project Engineers and
Procurement Specialists

Work with a Partner Who Understands the Processes

Our expert team, well-versed in the procurement cycle, ensures transparent communication at every step of your project.

ADVANTAGES

BOQ (Bill of Quantity) compliant proposal preparation
Building plans, architectural drawings, and layout suggestions
Documentation compatible with ERP / SAP systems
Material lists and technical detail files
Long-term maintenance programs (for large-scale projects)

We don’t just deliver the solution, we implement it. That’s the advantage of working with Karmod.

12 Project Completed

01 Do you provide installation support for the structure I purchase?

Yes. Depending on the model you purchase, we provide installation services either with our on-site assembly team or through technical guidance. For project-based installations, we can also offer engineering support on site. However, this service is optional.

02 What is the duration of your after-sales technical support?

All our products come with a 2 year warranty covering manufacturing and assembly defects from the delivery date. You can submit your technical support requests 24/7 via our support hotline or contact form.

03 What is the process when parts need replacement or repair?

For damaged or replacement parts, simply contact our after-sales team. For detailed information, you may also consult our customer service.

04 Do you offer after-sales support for international projects?

Absolutely. With export experience to over 130 countries, we provide after-sales support for overseas projects as well. We offer comprehensive services including logistics, installation, technical training, and spare parts supply.